Privacy Policy AstonBet
— Your Data Secure,
Protected, and Not Sold

AstonBet collects various types of data in order to provide, secure, and improve the platform's services. Below are the data categories we collect, along with their descriptions:

Every piece of data we collect is used for a specific and accountable purpose. astonbet does not use user data for purposes unrelated to platform operations.

• Account management — processes registration, identity verification (KYC), and user profile management.
• Transaction processing — verifies, processes, and records all deposits, bets, and withdrawals.
• Platform Security — detects, prevents, and investigates fraud, money laundering, and other suspicious activities.
• Regulatory Compliance — fulfills legal obligations set by licensing authorities and anti-money laundering regulations.
• Customer support — helps effectively resolve user inquiries, complaints, and requests.
• Service improvement — analyzes usage patterns (in anonymized form) to improve the user experience.
• Marketing communications — sends promotional information and bonuses only if you have given explicit consent.
• Responsible Gaming — monitors gameplay patterns to identify signs of problem gambling and provide appropriate support.

Every processing of personal data at astonbet is based on at least one of four legal grounds: fulfillment of contract (delivery of the service you requested), compliance with a legal obligation, legitimate interests that do not override your rights, or explicit consent provided by you.

For KYC and financial transaction monitoring purposes, the applicable legal basis is legal obligation — meaning we are required to do this under applicable regulations and it cannot be waived even if you do not consent. If you are unwilling to meet the KYC requirements, we will be unable to provide withdrawal services to you.

AstonBet does not sell or share users' personal data with third parties for commercial purposes. However, in operating the platform, we work with a number of trusted partner categories that have limited access to data necessary for their specific functions.

• Payment service provider — such as payment gateways and partner banks, to securely process financial transactions. Data shared is limited to information required for transaction verification.
• KYC service provider — identity verification vendors that help us validate identity documents in accordance with anti-money laundering regulatory standards.
• Cloud infrastructure provider — hosting and data storage services that meet international security standards and are bound by strict data processing agreements.
• Regulatory authorities and law enforcement — if required by law or a valid court order, we may be obligated to disclose certain data to the relevant authorities.

All third-party partners with access to user data are bound by strict confidentiality agreements and data processing agreements. They may only use the data we share for the specific agreed purposes and are prohibited from processing it for their own benefit.

AstonBet invests significant resources in data security infrastructure. Our security systems are designed in layers — a failure in one layer does not mean your data is exposed, as the next layer of protection stands ready to hold.

While we apply the highest security standards, no digital system can guarantee absolute 100% security. We encourage users to play an active role in keeping their accounts secure: use a strong and unique password, enable two-factor authentication (2FA), and never share your login credentials with anyone.

AstonBet retains personal data only for as long as necessary for its defined purposes or as required by applicable regulations. Once the retention period expires, data is permanently deleted or anonymized using non-recoverable procedures.

• Active account data — retained for as long as your account is active on the astonbet platform.
• Financial transaction data — retained for a minimum of 5 years in accordance with applicable anti-money laundering regulations.
• KYC Data — retained while the account is active, plus 5 years after account closure.
• Technical & security logs — retained for 12 months for security incident investigation purposes.
• Support communication data — retained for 3 years for reference and dispute resolution.

As a data subject, you hold a number of rights that you may exercise at any time regarding the personal data we manage. astonbet is committed to responding to all requests relating to these rights within 30 days.

AstonBet uses cookies and similar tracking technologies to ensure the platform functions properly, remember your preferences, and analyze how users interact with our platform.

• Essential cookies — required for core platform functions such as session authentication and security. Cannot be disabled.
• Functional cookies — stores preferences such as language and display settings for a more personalized experience.
• Analytics cookies — collects anonymous data on how the platform is used to help us make improvements. Can be disabled.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies will significantly impair platform functionality and you may not be able to access all service features.

AstonBet may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via in-platform notifications and/or email to your registered address, at least 14 days before the changes take effect.

If you disagree with any changes made, you have the right to close your account and withdraw all funds before the changes take effect. Continued use of the service after the effective date of the changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, wish to submit a request regarding your rights as a data subject, or want to report a suspected privacy breach, you can contact the astonbet privacy team via live chat available 24/7 on our platform.

Our privacy team is committed to responding to all inquiries and requests within 48 hours, and resolving more complex requests within 30 days as required by applicable regulations. If you feel our response is unsatisfactory, you have the right to file a complaint with the competent data protection authority in the jurisdiction where astonbet is licensed.

For general questions about the platform, also visit our FAQ us or learn more about Terms & Conditions governing the overall use of our services.