Terms and Conditions
Platform Usage
AstonBet — Read Before You Play

These Terms and Conditions ("Agreement") govern access to and use of the services provided by AstonBet ("we", "Platform") to registered users ("you", "player", "user"). This Agreement takes effect from the date of your account registration and remains in force for as long as your account is active.

In this document, certain terms carry specific meanings as follows:

• "Platform" — refers to the AstonBet website at astonbet.lv, the mobile app, and all services available on it.
• "Account" — refers to a user account created through the official registration process at AstonBet.
• "Balance" — refers to the amount of money stored in a user's account that can be used for betting or withdrawal.
• "Betting" — refers to any form of real-money gaming conducted on the platform, including Sports Betting, Live Casino, and Slots.
• "KYC" — the identity verification process (Know Your Customer) required under applicable regulations.

AstonBet reserves the right to amend these Terms and Conditions at any time with reasonable notice to users. Significant changes will be communicated via registered email or in-platform notifications. Continued use of the service after such notice constitutes acceptance of the updated terms.

To use AstonBet's services, you must register an account with accurate, complete, and up-to-date information. The registration process requires your full name, active email address, date of birth, and phone number. All information you provide must reflect your true identity.

Each user is permitted only one active account. Creating multiple accounts — whether using the same or different identities — is a serious violation and may result in the blocking of all associated accounts and forfeiture of their balances.

• You must be at least 18 years old to register and use AstonBet services.
• Registration information must be accurate; false information may result in account closure.
• Email verification must be completed within 48 hours of registration.
• KYC (identity verification) must be completed before making your first withdrawal or when requested by the security team.
• Users are responsible for keeping their account password and PIN confidential.
• AstonBet will never ask for your password via email, phone, or chat.

AstonBet reserves the right to request additional verification documents at any time, including identity cards, proof of address, or proof of payment method ownership. Failure to provide the requested documents within the specified timeframe may result in a temporary account restriction.

AstonBet supports a wide range of popular deposit methods in Indonesia, including local bank transfers (BCA, BNI, BRI, Mandiri), digital wallets (GoPay, OVO, DANA, ShopeePay), and QRIS. All deposit transactions are processed with 256-bit SSL encryption to ensure the security of your financial data.

The minimum deposit for most methods is Rp 25,000. AstonBet does not charge admin fees for deposits — however, your bank or e-wallet provider may apply their standard service fees, which are outside AstonBet's control.

• Deposits may only be made from a bank account or digital wallet in your own name.
• The Virtual Account number provided is unique per transaction — do not reuse it.
• Transfers must be made for the exact amount specified in the instructions.
• Balance is typically credited within 1–15 minutes depending on the method used.
• Deposits that cannot be verified within 24 hours will be returned to the original source.

All bets placed at AstonBet are final once confirmed by the system, except in situations where specific betting rules permit cancellation (such as matches that are cancelled or postponed beyond the defined time limit). You are fully responsible for checking your bet details before confirming.

For live Sports Betting, odds may change at any time in line with match conditions. Confirmed bets use the odds applicable at the time of confirmation and cannot be altered. In the event of a technical failure causing inaccurate odds, AstonBet reserves the right to void the affected bets and refund the stakes.

• Confirmed bets cannot be unilaterally cancelled by the user.
• Winnings are credited to the account balance immediately after the official match or game result is confirmed.
• AstonBet reserves the right to limit the maximum bet for certain accounts based on risk analysis.
• Casino games use certified RNG technology to ensure random and fair outcomes.
• Connection interruptions during a Live Casino session do not affect results already processed by the server.

AstonBet offers a variety of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, and loyalty programs. Each promotional offer has specific terms and conditions stated on its respective promotions page and must be read before claiming.

All bonuses are subject to rollover requirements that must be met before the bonus balance or any winnings from bonuses can be withdrawn. Rollover requirements, claim deadlines, eligible games, and other conditions vary by promotion.

• Bonuses can only be claimed once per user per applicable promotion.
• Using multiple accounts to claim the same bonus is fraud and is strictly prohibited.
• AstonBet reserves the right to modify, suspend, or cancel promotions at any time.
• Bonuses claimed through dishonest means will be voided along with any associated winnings.
• Rollover requirements must be met within the specified time limit or the bonus will be forfeited.

Users may request a withdrawal at any time while their account is active and no restrictions apply. The minimum withdrawal is Rp 50,000 and can only be made to a bank account or digital wallet registered under the same name as the AstonBet account.

KYC verification must be completed before the first withdrawal can be processed. Withdrawals submitted before KYC is complete will be held until verification is successful. Withdrawal processing times are generally 15 minutes to 3 business hours depending on the chosen method and time of submission.

• Withdrawals are only processed to bank accounts or digital wallets registered under the same name as the AstonBet account — no exceptions.
• Bonus balance that has not met the rollover requirements cannot be withdrawn.
• AstonBet may request additional verification for withdrawals above a certain threshold.
• Rejected withdrawals will be returned to the account balance with an explanation of the reason for rejection.

By using the AstonBet platform, you represent and warrant that your use of this service is solely for personal entertainment, undertaken of your own free will, and that the funds used are legally your own. You are not acting on behalf of any third party.

Users are fully responsible for all activities carried out through their account. AstonBet is not liable for losses resulting from unauthorized access caused by the user's failure to keep their login credentials confidential.

AstonBet is committed to protecting users' personal and financial data to the highest security standards. All communication between your device and our servers is encrypted using 256-bit SSL. Personal data is never sold or shared with third parties without your consent, except as required by applicable law.

For complete information on how we collect, store, and use your personal data, please read Privacy Policy which forms an integral part of this Agreement.

Users may close their account at any time by contacting our support team. Any remaining balance will be returned after identity verification, provided there are no outstanding obligations.

AstonBet reserves the right to close or restrict a user's account without prior notice if there is evidence of a Terms and Conditions violation, fraudulent activity, money laundering, or other security threats. In cases of closure due to a violation, the balance may be frozen during the investigation.

Users who wish to take a break from playing may use the self-exclusion feature available on the account settings page. This feature is part of our Responsible Gaming AstonBet.

This agreement is governed by the laws of the jurisdiction in which AstonBet is licensed to operate. In the event of a dispute between a user and AstonBet, both parties agree to first seek resolution through direct communication with our customer support team.

If a direct resolution is not reached within 30 days, the dispute may be submitted to an independent arbitration body appointed by our licensing authority. The arbitration decision is final and binding on both parties.

For questions regarding these Terms and Conditions, please contact our support team via live chat available 24/7 on the AstonBet platform, or visit our FAQ for general questions that have already been answered.